Teletext Holidays receives Feefos coveted Gold Trusted Service Award 2026

January 2026. Teletext Holidays is proud to announce that it has been honoured with the Feefo Gold Trusted Service Award 2026, a highly coveted seal of excellence that recognises businesses for delivering exceptional customer experiences.

The Gold Trusted Service Award is a testament to Teletext Holidays’ dedication to its customers. It is awarded only to businesses that meet Feefo’s rigorous criteria for service quality and review volume, recognising companies that consistently exceed customer expectations.

Established in 2014, the Feefo Trusted Service Awards highlight brands that lead with transparency. Based solely on verified reviews from real customers, the awards provide an authentic reflection of a company’s commitment to service. In a marketplace where online reviews can be manipulated, Feefo’s “Verified” status gives consumers confidence that feedback is 100% genuine.

As we move further into 2026, consumer priorities continue to shift. While value remains important, certainty and trust are now key drivers. In an age of AI-driven interactions and digital saturation, customers increasingly seek human-centric brands they can rely on. This award recognises Teletext Holidays for building long-term customer advocacy and making service excellence a core part of its business DNA.

The Gold award is a mark of enduring quality and is presented to companies that receive at least 50 reviews between 1 January 2025 and 31 December 2025, with a Feefo service rating between 4.5 and 5.

Ricky Durrance from Teletext Holidays, commented: “We are incredibly proud to receive the Feefo Gold Trusted Service Award. This recognition reflects the hard work and dedication of our team and, most importantly, the trust our customers place in us. In an era where authenticity really matters, this award reinforces our commitment to delivering genuine, human-led service. We will continue to listen, learn and evolve to provide outstanding experiences for our customers throughout 2026 and beyond.”

Tony Wheble, CEO at Feefo, added: “The Trusted Service Awards celebrate brands that truly put the customer at the heart of their business. By winning this award, Teletext Holidays has shown that it listens to customer feedback and uses those insights to create consistently excellent experiences. In a competitive marketplace, this achievement sets Teletext Holidays apart as a leader in transparency and service excellence.”